K Health (consumer app)

The standalone direct-to-consumer K Health Platform ended on December 31, 2025; the company and health-system partner services continue.

Sources and shutdown details ↘

Clinical assistance · Closed · 31 Dec 2025 · K Health Inc.

The record

A standalone consumer health app that used adaptive AI questions and similar-patient records to provide personalized symptom information, with optional paid conversations with clinicians.

Operator at shutdown: K Health Inc. Company source
Service end: 31 Dec 2025Closure source

Sources and verification

K Health original completed consumer-platform transition FAQ ↗ · Checked 29 Oct 2026

Verification notes

Shutdown: The original FAQ confirms the Platform was discontinued as ofDecember 31, 2025. Scope is the former standalone consumer app/service; K Health Inc., clinical AI infrastructure and hospital-branded deployments continue. Retained records-download is an exit function. K Health researchers’ 2020 study establishes a complete free AI symptom-checking task before optional paid physician consultation; personalized information did not require seeing a clinician. The 2020 CEO interview corroborates that structure. Phone platforms, models and individual conditions do not get separate records. First announcement, cutoff hour and time zone are unknown. This record makes no clinical efficacy claim. New York is a sourced operator-contact-city fallback, corroborated by company research affiliation, not an inferred incorporation city or claimed headquarters. No sign-in, symptoms, medical records, care requests or account operations were performed. Closure source
Dates checked: Verified 29 Oct 2026
AI functionality: AI functionality source
Launch: Company researchers identify U.S. app availability in 2018 and optional physician consultations from June 2019. The exact first public day across the original markets remains unknown; incorporation in 2016 and later U.S. city expansions are separate events.
Location: United States · New York City. The original transition FAQ lists K Health Inc. in New York for records correspondence; its 2020 researchers identify K Health Inc., New York as their company affiliation. This is an operator-contact-city fallback, not an unsourced headquarters claim. GeoNames locality coordinates are rounded to two decimals. Location source · Coordinate source